Crystal's Blog

Why I Love Me An Organizational Chart

There are very few business tools that have impacted my decision-making more than an organizational chart. Most people think of organizational charts as a simple...

There is a special kind of heartbreak that comes from seeing big numbers in your sales while your bank account still feels empty. You celebrate a record month, a huge contract, or your best quarter ye...

The cost of labor for your company: $235,078

Your desired profit: $117,539

Your total to cover labor costs: $352,617

Payroll is your biggest expense and your biggest investment. It is also the hard...

Negative cash flow is not a sign of failure. It is actually a normal part of operating your business. Think of it like the ocean and the ebb and flow of the tide. The same is true for your business in...

There is something deeply calming about knowing that money is coming in before you even start your day. Not because you hustled harder yesterday. Not because you chased another sale. When you rely onl...

If someone earns $61,200 per year, it is easy to assume that the cost of having them on the team is $61,200. But after adding payroll taxes, workers’ compensation, equipment, software, uniforms, overh...

“Procrastination makes easy things hard and hard things harder.” Mason Cooley said it perfectly, and bookkeeping is one of the clearest places where this shows up in business ownership. Procrastinatio...

If someone is hired at $50,000 per year, many owners immediately begin calculating whether the business can support an additional $50,000 in payroll. Unfortunately, payroll is only one piece of the...

“82% of businesses fail due to cash flow problems,” according to Jessie Hagen of U.S. Bank, cited by SCORE, Counselors to America’s Small Business. The American Psychological Association reports that ...

There is a completely different kind of confidence that comes from truly knowing your numbers instead of guessing, hoping, or trying to feel your way through decisions. When your books are clean and u...

“It’s a gazillion times easier to convert a paying customer into an event attendee than it is to convince a nonpaying customer to come to an event.” John Warrillow (from The Automatic Customer). While...

Strong businesses are built on more than contracts and deliverables. They are built on relationships. Like any meaningful relationship, what keeps it alive is not predictability alone, but moments of ...